Richmond Adjei
About Richmond Adjei
Richmond Adjei is a Strategic Customer Success Manager currently working at Narvar in London, England. He has extensive experience in customer success and account management, having held various roles at companies such as Ledger Bennett, Novoda, and Trustpilot.
Work at Narvar
Richmond Adjei currently holds the position of Strategic Customer Success Manager at Narvar. He has been with the company since 2021, contributing to customer success initiatives and strategic account management. His role involves ensuring that clients receive optimal value from Narvar's services, fostering strong relationships, and enhancing customer satisfaction.
Previous Experience in Customer Success
Before joining Narvar, Richmond Adjei accumulated extensive experience in customer success roles across various companies. He served as a Senior Customer Success Manager at Novoda from 2019 to 2020, and as a Customer Success Manager at Exponea for 9 months in 2018. His background includes positions at Trustpilot and Zeta Global, where he worked as a Customer Success / Account Manager and Account Manager, respectively.
Account Management Background
Richmond Adjei has a solid foundation in account management, having worked in this capacity at several organizations. His roles included Account Manager positions at Reevoo, Vizrt, and Immediate Media Co. He also served as an IT Account Manager at Future Thinking. This diverse experience has equipped him with skills in managing client relationships and driving account growth.
Education and Expertise
Richmond Adjei earned a Bachelor's Degree in Business Information Technology from the University of Bedfordshire, completing his studies from 1998 to 2002. This educational background has provided him with a strong understanding of business processes and technology, which he applies in his current and previous roles in customer success and account management.
Career Timeline
Richmond Adjei's career spans multiple roles and industries. He began his professional journey in 2004 at Future Thinking and has since held various positions in customer success and account management. His career includes significant tenures at Ledger Bennett, Trustpilot, Zeta Global, and Novoda, showcasing his progression and adaptability in the field.