Sam Sorin
About Sam Sorin
Sam Sorin is an Enterprise Customer Success Manager at Narvar, where he manages a portfolio of 37 enterprise accounts and focuses on ensuring clients achieve business value through effective product adoption. He has extensive experience in customer success roles across various companies, including Celtra, Ceros, and Centaur Media Plc.
Current Role at Narvar
Sam Sorin serves as an Enterprise Customer Success Manager at Narvar, a position he has held since 2022. In this role, he manages a portfolio of 37 enterprise accounts, which contribute to $3.5 million in annual recurring revenue. His responsibilities include ensuring clients achieve business value through effective product adoption. He acts as the primary contact for all Narvar-related inquiries and collaborates with various teams, including product, professional services, and engineering, to enhance product implementations and features.
Previous Experience at Celtra
Before joining Narvar, Sam Sorin worked at Celtra as a Senior Customer Success Manager for six months in 2022. His role involved managing customer relationships and ensuring client satisfaction with Celtra's products and services. This position was based in New York, New York, where he focused on delivering value to clients during his tenure.
Career Background in Customer Success
Sam Sorin has a robust background in customer success, having worked at Ceros as an Enterprise Customer Success Manager from 2019 to 2022. Prior to that, he held the position of Senior Customer Success Manager at Octoly for one year in 2018. His earlier experience includes working as an Account Manager at Centaur Media Plc from 2014 to 2018, where he developed skills in account management and client relations.
Educational Background
Sam Sorin studied at Baruch College, Weissman School of Arts & Sciences, where he earned a Bachelor of Arts (B.A.) degree in Business/Corporate Communications. He also completed his high school education at John F. Kennedy High School, achieving a High School Degree. His educational background has provided him with a solid foundation for his career in customer success and account management.
Early Career Experience
Sam Sorin began his career with various roles that contributed to his professional development. He worked as an intern at CORE Group Marketing from 2011 to 2012, gaining initial experience in the marketing field. He also held positions as a Sales Associate at Club Monaco from 2009 to 2011 and as a Receptionist at The Geller Dental Group, P.C. from 2007 to 2009. These early roles helped him build essential skills in customer service and communication.