Scarlett Watts
About Scarlett Watts
Scarlett Watts is a Customer Success Manager at Narvar, with a diverse background in account management and client success across various companies. She has held multiple roles at Connexity, Inc. and has experience in recruitment and technology sectors in both the United States and the United Kingdom.
Current Role at Narvar
Scarlett Watts has been serving as a Customer Success Manager at Narvar since 2019. In this role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize Narvar's services. Her responsibilities include managing client relationships, addressing customer inquiries, and driving product adoption. She operates from San Francisco, California.
Previous Experience at Connexity, Inc.
Scarlett Watts held multiple positions at Connexity, Inc. from 2009 to 2015. She began as an Account Executive, where she managed client accounts for two years. She then advanced to the role of Account Manager for a brief period in 2015. Following this, she served as a Senior Account Executive from 2011 to 2013 and as a Senior Account Executive II from 2013 to 2015. All roles were based in Santa Monica, California.
Experience in Recruitment
Scarlett Watts has a background in recruitment, having worked as a Recruitment Consultant at Reesmarx in London from 2007 to 2008. She then transitioned to Networkers - Technology Recruitment, where she served as a Consultant in Sales and Marketing from 2008 to 2009. These roles provided her with foundational skills in client management and sales.
Education and Academic Background
Scarlett Watts has a diverse educational background. She studied at Sciences Po Aix and Université Paris 7 Denis Diderot. Additionally, she attended the University of Reading, where she further developed her academic qualifications. This education has contributed to her expertise in customer success and account management.
Client Success Management at Searchmetrics
From 2015 to 2019, Scarlett Watts worked at Searchmetrics as a Client Success Manager. In this position, she was responsible for ensuring that clients received optimal value from Searchmetrics' offerings. Her role involved facilitating communication between clients and the company, thereby enhancing customer engagement and retention.