Sonali Dmello
About Sonali Dmello
Sonali Dmello is a Technical Support Engineer III with eight years of experience in technology operations, currently working at Narvar in Bengaluru, India. She specializes in service management, problem management, and change and release management.
Current Role at Narvar
Currently, Sonali Dmello serves as a Technical Support Engineer III at Narvar, a position she has held since 2021. In this role, she focuses on technology operations with an emphasis on service management. Her responsibilities include overseeing various aspects of technical support and ensuring efficient service delivery. She is based in Bengaluru, Karnataka, India.
Previous Experience at Narvar
Sonali Dmello previously worked at Narvar as a Technical Support Engineer from 2020 to 2021. During her one-year tenure, she contributed to the company's technology operations and service management initiatives. Her experience at Narvar laid the foundation for her current role, enhancing her skills in technical support.
Experience at Infosys
Before joining Narvar, Sonali Dmello worked at Infosys as a Technology Analyst from 2014 to 2020. Over her six years at Infosys, she gained valuable experience in technology operations, which equipped her with a strong foundation in the field. Her work at Infosys contributed significantly to her professional development.
Education and Expertise
Sonali Dmello holds a Bachelor of Engineering (B.E.) degree in Computer Engineering from N M A M Institute of Technology, NITTE. Her educational background supports her expertise in service management, problem management, and change and release management. This knowledge is integral to her roles in technology operations.
Professional Experience Overview
Sonali Dmello has a total of eight years of experience in technology operations. Her career spans roles in technical support and technology analysis, allowing her to develop a comprehensive skill set in service management and operational efficiency. Her experience positions her as a knowledgeable professional in her field.