Taniya Ahmad
About Taniya Ahmad
Taniya Ahmad is an Enterprise Customer Success Manager currently working at Narvar in Toronto, Ontario, Canada. With a diverse background in customer success and operations, she has held various roles at companies such as Opencare.com and Nelson Education over the past decade.
Current Role at Narvar
Taniya Ahmad serves as the Enterprise Customer Success Manager at Narvar, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful adoption of Narvar's solutions among enterprise clients. Her responsibilities include managing customer relationships, addressing client needs, and driving initiatives that promote customer success.
Previous Experience at Opencare.com
Taniya Ahmad has extensive experience at Opencare.com, where she held multiple roles. She worked as a Customer Success Manager from 2018 to 2020, followed by a position as Manager, Customer Operations from 2020 to 2021. Additionally, she briefly served as Team Lead, Customer Success for three months in 2020. Her tenure at Opencare.com contributed to her expertise in customer operations and success management.
Background in Education
Taniya Ahmad studied at Western University from 2010 to 2014, earning her degree over a four-year period. This educational background provided her with foundational knowledge and skills that have supported her career in customer success and operations.
Experience at Nelson Education
From 2014 to 2017, Taniya Ahmad worked as a Learning Solutions Consultant at Nelson Education. In this role, she engaged with educational institutions to provide tailored learning solutions, enhancing her experience in customer engagement and support within the education sector.
Early Career Roles
Taniya Ahmad's early career includes positions such as Athletic Events Coordinator at Western University from 2011 to 2012 and Fundraiser from 2013 to 2014. She also completed an internship as an Administrative Intern at Deutsche Bank in 2011. These roles contributed to her diverse skill set and experience in event coordination, fundraising, and administrative support.