Frank Nicolini, Pmp
About Frank Nicolini, Pmp
Frank Nicolini is the Senior Manager of Customer Success at NASCO, with over twelve years of management experience and a background in business administration and project management.
Current Position at NASCO
Frank Nicolini is currently serving as the Senior Manager, Customer Success at NASCO, working remotely from Atlanta, Georgia, United States. His role involves overseeing the customer success strategies and ensuring high satisfaction levels among clients.
Previous Roles at NASCO
Frank Nicolini has held several significant roles at NASCO prior to his current position. He served as Customer Success Manager from 2021 to 2023. Before that, he was an Account Executive from 2018 to 2023, and Client Delivery Manager from 2015 to 2018. Earlier, he held the position of Senior Project Manager from 2011 to 2015.
Experience at Compuware and National Alliance Group
Frank Nicolini worked as a Senior Project Manager at Compuware from 2007 to 2011. He also served as Director of Operations at National Alliance Group for 8 months in 2006.
Career at AT&T and US Army
Frank Nicolini has a diversified background with AT&T and the US Army. At AT&T, he held middle management roles from 2004 to 2006 and managerial positions from 1999 to 2003. From 2003 to 2004, he served as a Command Staff Officer in the US Army, after initially serving as a Military Officer from 1994 to 1999.
Educational Background
Frank Nicolini received a Bachelor of Science (BS) in Business Administration and Management from Lock Haven University of Pennsylvania, completing his studies between 1990 and 1994.
Project Management Certification
Frank Nicolini holds a Project Management Professional (PMP) certification, which underscores his expertise and professionalism in managing projects.
Skills and Proficiencies
Frank Nicolini is highly proficient in Microsoft Excel, PowerPoint, Word, and Outlook. He has over twelve years of experience in management roles, with a strong track record of improving processes to increase efficiency and effectiveness. He is known for achieving results through speed and decisiveness, while maintaining a strategic focus.