Jim Henderson
About Jim Henderson
Jim Henderson is a Business Systems Analyst at NASCO in the Greater Atlanta Area, specializing in benefit migrations and product support.
Title
Jim Henderson holds the title of Business Systems Analyst. He is currently employed at NASCO in the Greater Atlanta Area.
Education and Expertise
Jim Henderson studied at the University of Georgia - Terry College of Business, where he earned a Bachelor of Business Administration (BBA) with a focus on Management. He completed his studies from 2004 to 2008. Prior to this, he attended Marietta High School.
Current Role at NASCO
At NASCO, Jim Henderson supports several products, including BlueExchange, AccumConnect, and BeneFACT. He is responsible for facilitating benefit migrations for Blue Cross Blue Shield customers transitioning onto NASCO's benefits product platform. Additionally, he develops test strategies and plans, conducts user acceptance testing (UAT), and validates the results.
System Testing and Quality Assurance
Jim Henderson identifies and documents user acceptance test (UAT) defects and collaborates with plans and vendors to resolve these issues. He conducts post-production checkouts and guides through system changes and test results. He also provides necessary training and quality assurance to peers and customers.
Project Management
Jim Henderson develops project plans for benefit migration activities. He provides direction to a team of benefit configurators to ensure project deadlines are met. Additionally, he provides status reporting to management on project deliverables.