James Kearney
About James Kearney
James Kearney is a Customer Support Manager with a background in Electrical Engineering. He has held various managerial roles in customer and technical support across multiple companies, including NetApp and Verizon Business.
Work at Nasuni
James Kearney has been serving as the Customer Support Manager at Nasuni since 2019. In this role, he is responsible for overseeing customer support operations, ensuring that clients receive effective assistance and solutions to their inquiries. His experience in customer support and technical management contributes to the efficiency and effectiveness of the support team.
Previous Experience at NetApp
Before joining Nasuni, James Kearney worked at NetApp as a Technical Support Manager from 2013 to 2019. During his tenure, he managed technical support teams and was involved in resolving complex customer issues, enhancing customer satisfaction, and streamlining support processes.
Experience at Verizon Business
James Kearney held the position of Operations Manager at Verizon Business from 2006 to 2013. In this capacity, he managed operational activities and contributed to improving service delivery and operational efficiency within the organization.
Education in Electrical Engineering
James Kearney earned a Bachelor of Science degree in Electrical Engineering from North Carolina Agricultural and Technical State University. He studied from 1991 to 1995, gaining foundational knowledge and skills that support his career in technical and customer support roles.