Dalia Alaa
About Dalia Alaa
Dalia Alaa is a Compliance Officer at the National Bank of Egypt, where she has worked since 2020. She has a background in fundraising, customer service, and finance, having held various roles in organizations such as TEDxCairo and Raya Contact Center.
Work at National Bank of Egypt (NBE)
Dalia Alaa has been employed at the National Bank of Egypt (NBE) as a Compliance Officer since 2020. In this role, she is responsible for ensuring that the bank adheres to regulatory requirements and internal policies. Her position involves monitoring compliance processes and implementing necessary changes to maintain standards. Dalia's experience in compliance is critical in supporting the bank's operations and safeguarding its reputation.
Previous Experience at TEDxCairo
Before her current role, Dalia Alaa worked as a Fundraising Coordinator at TEDxCairo for four months in 2018. In this position, she was involved in organizing fundraising initiatives to support the event's activities. Her contributions helped in securing the necessary funds for TEDxCairo, showcasing her skills in coordination and financial management.
Career at Raya Contact Center
Dalia Alaa served as an Account Advisor at Raya Contact Center from 2019 to 2020 for six months. Her responsibilities included managing client accounts and providing customer support. This role enhanced her communication skills and understanding of client needs, which are essential in her subsequent compliance role.
Educational Background in Accounting and Finance
Dalia Alaa studied at the Faculty of Commerce, English Section, at Cairo University from 2015 to 2019. She focused on Accounting and Finance, achieving a very good academic standing. This educational background provided her with a solid foundation in financial principles and regulatory frameworks, which are applicable in her compliance work.
Early Career Experience
Dalia Alaa began her professional journey as a trainee at Banque Misr in 2018 for one month. She also worked at EMEND as a Telesales and Customer Service Agent from 2017 to 2018 for eight months. These early roles contributed to her customer service skills and understanding of the financial sector.