Esraa Sallam

Esraa Sallam

Customer Service Representative @ National Bank of Egypt (NBE)

About Esraa Sallam

Esraa Sallam is a Customer Service Representative at the National Bank of Egypt, where she has worked since 2018. She previously held various positions, including Head of the Illiteracy Elimination Program at Alashanek Ya Balady Association and Editorial Screening Specialist at Hindawi Publishing.

Work at National Bank of Egypt (NBE)

Esraa Sallam has been employed at the National Bank of Egypt (NBE) since 2018. She currently serves as a Customer Service Representative, a role she has held for six years. In addition to her responsibilities in customer service, she has experience as a Bank Teller within the same institution. Her tenure at NBE has allowed her to develop skills in customer relations and banking operations.

Previous Experience in Sustainable Development

Before joining NBE, Esraa Sallam worked at Alashanek Ya Balady Association for Sustainable Development. She held the position of Head of the Illiteracy Elimination Program from 2015 to 2016, where she focused on initiatives aimed at reducing illiteracy in Egypt. This role contributed to her understanding of community development and program management.

Educational Background

Esraa Sallam completed her Master of Business Administration at ESLSCA France from 2020 to 2022. Prior to that, she studied Commerce and Business Administration in the English Section from 2012 to 2016. This educational background has equipped her with knowledge in business practices and administration.

Experience in Publishing and Training

Esraa Sallam gained experience as an Editorial Screening Specialist at Hindawi Publishing from 2017 to 2018. Additionally, she worked as a Trainee at QNB Group for one month in 2014. These roles provided her with insights into the publishing industry and banking sector.

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