Matta Hermina
About Matta Hermina
Matta Hermina is a bank teller at the National Bank of Egypt, where he has worked since 2016. He previously held various customer service roles at Etisalat in the UAE and has a background in accounting and finance.
Work at National Bank of Egypt (NBE)
Matta Hermina has been employed at the National Bank of Egypt (NBE) as a Bank Teller since 2016. In this role, Hermina is responsible for handling customer transactions, providing account information, and assisting clients with banking services. The position requires attention to detail and strong customer service skills, which Hermina has developed through previous roles.
Previous Experience at Etisalat
Before joining NBE, Matta Hermina worked at Etisalat in the United Arab Emirates. Hermina served as a Customer Service Representative from 2013 to 2014 for 11 months, where responsibilities included addressing customer inquiries and resolving issues. Subsequently, Hermina advanced to the role of Customer Service Manager from 2014 to 2016 for 2 years, overseeing a team and ensuring high-quality customer service.
Education and Expertise
Matta Hermina's educational background includes a Bachelor's degree in Accounting and Finance from Assuit University. Additionally, Hermina studied at EBS for 10 years, further enhancing knowledge in finance and banking. Hermina is also an L1 Candidate at the CFA Institute, focusing on Banking, Corporate, Finance, and Securities Law, which demonstrates a commitment to professional development in the finance sector.
Background
Matta Hermina has a diverse professional background, starting with a decade of education at EBS and culminating in a Bachelor's degree in Accounting and Finance. The experience in customer service roles at Etisalat provided Hermina with valuable skills in client interaction and management, which are applicable in the banking sector.