Micheal Mokhtar
About Micheal Mokhtar
Micheal Mokhtar is a Customer Service Officer at the National Bank of Egypt, where he has worked since 2021. He has a background in technical support and personal banking, with previous roles at Telecom Egypt and Mashreq Bank.
Work at National Bank of Egypt (NBE)
Micheal Mokhtar has been employed at the National Bank of Egypt (NBE) since 2021, serving as a Customer Service Officer. In this role, he is responsible for addressing customer inquiries, providing support, and ensuring customer satisfaction. His tenure at NBE has lasted for three years, during which he has contributed to enhancing the customer experience within the banking sector.
Previous Experience at Telecom Egypt
Prior to his current role, Micheal Mokhtar worked at Telecom Egypt as a Technical Support Specialist from 2017 to 2018. His responsibilities included troubleshooting technical issues and providing assistance to customers in Cairo. This position helped him develop essential skills in customer service and technical support.
Experience at Mashreq Bank
Micheal Mokhtar has significant experience in the banking sector, having worked at Mashreq Bank in various capacities. He served as a Personal Banking Advisor from 2018 to 2020, where he assisted clients with their banking needs. Following this role, he worked as a Telesales representative at Mashreq Bank from 2020 to 2021, focusing on promoting banking products and services to potential customers.
Education and Expertise
Micheal Mokhtar studied at Helwan University, where he earned a Bachelor of Commerce and Business Administration. His studies spanned from 2014 to 2017, providing him with a solid foundation in accounting and business principles. This educational background supports his roles in customer service and banking.