Moatasem Rabea
About Moatasem Rabea
Moatasem Rabea is a Customer Service Representative currently working at the National Bank of Egypt since 2021. He has prior experience in customer service and marketing, as well as a Bachelor's degree in Commerce from Sadat City University.
Work at National Bank of Egypt (NBE)
Moatasem Rabea has been employed at the National Bank of Egypt (NBE) as a Customer Service Representative since 2021. He has accumulated three years of experience in this role, working in Giza, Al Jizah, Egypt. His responsibilities include assisting customers with inquiries, providing information about banking services, and ensuring a high level of customer satisfaction.
Previous Experience in Customer Service
Prior to his current role at NBE, Moatasem Rabea worked as a Customer Service Representative at Orange for six months in 2021, located in Qesm El Moqatam, Cairo, Egypt. He also has experience in the hospitality industry, having worked as a Take Out Waiter at Mori Co for two months in 2018 in Alshaikh Zayed City.
Education and Expertise
Moatasem Rabea studied at Sadat City University, where he earned a Bachelor of Commerce (BCom) degree in Accounting and Business/Management from 2016 to 2020. During his time at university, he actively participated in various student activities, which contributed to his development in teamwork and leadership skills.
Volunteer Experience
Moatasem Rabea has engaged in volunteer work with Life Makers Foundation as a Public Relations Volunteer from 2018 to 2019 for 11 months in Sadat City. Additionally, he was a member of the marketing committee at Enactus from 2018 to 2020, where he contributed to various marketing initiatives during his studies.
Current Employment at Majorel
Currently, Moatasem Rabea is employed by Majorel, where he works on the NBE account. This position allows him to leverage his customer service skills and experience gained from his previous roles in the banking and telecommunications sectors.