Mohammed Hamdy
About Mohammed Hamdy
Mohammed Hamdy is a Customer Service Representative at the National Bank of Egypt, with a background in accounting and business management from Cairo University. He has held various roles in customer service and management across several organizations in Egypt since 2015.
Work at National Bank of Egypt (NBE)
Currently, Mohammed Hamdy serves as a Customer Service Representative at the National Bank of Egypt (NBE). He has held this position since 2021, contributing to the bank's customer service operations for three years. His role involves assisting customers with inquiries, providing information about banking products, and ensuring a high level of service quality.
Previous Experience in Banking and Customer Service
Prior to his current role, Mohammed Hamdy worked at CIB Egypt as a Contact Center Operations agent from 2019 to 2021. In this position, he managed customer interactions and resolved issues effectively. He also gained experience as a Credit Specialist at ELMOBADARA for one month in 2021 and as a Trainee at QNB Group for one month in 2017, where he developed foundational skills in banking operations.
Education and Expertise
Mohammed Hamdy studied at Cairo University from 2015 to 2019, where he earned a degree in Accounting and Business Management. His education provided him with a solid understanding of financial principles and business operations, which he applies in his professional roles.
Career Path and Roles
Mohammed Hamdy has a diverse work history that includes roles in various sectors. He worked as a Coordinator at Breakthrough Consultancy from 2015 to 2017, where he coordinated projects and facilitated communication. He also served as a manager at STOP PIZZA for six months in 2019 and worked as a Captain for Uber from 2017 to 2021, gaining valuable customer service experience.