Nourhan Nashaat
About Nourhan Nashaat
Nourhan Nashaat is a Customer Service Representative with extensive experience in the field. She has worked for Vodafone and the National Bank of Egypt, and previously held positions at HSBC and Wasla Outsourcing.
Current Role at National Bank of Egypt
Nourhan Nashaat serves as a Customer Service Representative at the National Bank of Egypt. She has held this position since 2018, contributing to the bank's customer support operations in Cairo, Al Qahirah. In this role, she is responsible for addressing customer inquiries, providing information about banking products, and ensuring a high level of customer satisfaction.
Experience at Vodafone
Nourhan has been working at Vodafone as an International Account Advisor since 2016. Her role involves managing international customer accounts and providing support tailored to the needs of clients in Berks, West Berkshire, United Kingdom. This position has allowed her to develop skills in customer relations and account management.
Previous Experience at HSBC
In 2014, Nourhan Nashaat worked as a Project Trainee at HSBC in London, Greater London, United Kingdom. This role lasted for four months and provided her with exposure to the banking sector, enhancing her understanding of project management within a financial institution.
Early Career at Wasla Outsourcing
Nourhan began her career as a Call Center Representative at Wasla Outsourcing in 2012. This position lasted for four months in Cairo, Al Qahirah, Egypt. It marked her entry into the customer service field, where she developed foundational skills in communication and client interaction.
Educational Background
Nourhan Nashaat studied Commerce, Business at Helwan University Cairo from 2012 to 2016. This four-year program provided her with a solid foundation in business principles and practices. Additionally, she attended Abbass Al - Akkad Language School from 2000 to 2012, where she completed her primary and secondary education.