Omnia Abdo
About Omnia Abdo
Omnia Abdo is a customer service professional currently employed at the National Bank of Egypt, where she has worked for six years. She has previous experience in human resources and sales, having worked at Raya Restaurants and Etisalat Misr.
Work at National Bank of Egypt (NBE)
Omnia Abdo has been employed at the National Bank of Egypt since 2018, where she serves in the Customer Service department. Her role involves assisting clients with their banking needs and ensuring a high level of customer satisfaction. With over six years of experience at NBE, she has developed a strong understanding of banking operations and customer relations.
Previous Experience in Customer Service
Before joining the National Bank of Egypt, Omnia Abdo worked as a Sales Executive at Etisalat Misr from 2015 to 2017. In this position, she was responsible for promoting and selling telecommunications services, which enhanced her skills in customer engagement and sales strategies. Additionally, she completed a Human Resources internship at Raya Restaurants from 2019 to 2020, gaining valuable experience in employee relations and organizational dynamics.
Education and Expertise
Omnia Abdo studied Communication at Cairo University from 2009 to 2014. This academic background provided her with essential skills in effective communication, which are crucial in her current role in customer service. Her education has equipped her with the ability to interact with diverse clients and address their needs efficiently.
Background in Cairo, Egypt
Omnia Abdo is based in Cairo, Al Qahirah, Egypt. Her professional journey reflects a commitment to customer service and communication, with a focus on building relationships and providing support in various sectors, including banking and telecommunications.