Toka Ahmed
About Toka Ahmed
Toka Ahmed is a Customer Service Staff member at the National Bank of Egypt, where she has worked since 2018. She holds a Bachelor's Degree in Business Administration with a focus on Business Information Systems from Helwan University, Cairo.
Work at National Bank of Egypt (NBE)
Toka Ahmed has been employed at the National Bank of Egypt (NBE) since 2018, serving as Customer Service Staff. Over the course of six years, Toka has contributed to the bank's operations in Egypt, focusing on customer interactions and support. This role involves assisting clients with their banking needs, addressing inquiries, and ensuring a positive customer experience.
Education and Expertise
Toka Ahmed holds a Bachelor of Business Administration (B.B.A.) in Business Information Systems from Helwan University Cairo, where studies were completed from 2012 to 2016. This academic background provides a foundation in business principles and information systems, equipping Toka with relevant knowledge for the banking sector. Additionally, Toka completed high school at Hadayek El Maadi Experimental Language School, focusing on the arts.
Previous Work Experience
Prior to joining the National Bank of Egypt, Toka Ahmed gained diverse experience in various roles. In 2017, Toka worked as a Financial Specialist at Best Way Petroleum Services for three months. Additionally, Toka served as an HR Recruiter at ETISAL International Group for another three-month period in the same year. Earlier in 2014, Toka completed a one-month internship at BANQUE DU CAIRE, where duties included working as a Teller and Customer Service Agent.
Career Development
Toka Ahmed's career development reflects a commitment to gaining experience in customer service and human resources. The progression from internships to full-time roles demonstrates an ability to adapt and grow within the financial services industry. Each position has contributed to Toka's skill set, particularly in customer relations and financial operations.