Yara Ali
About Yara Ali
Yara Ali is an Inbound Customer Service Representative currently employed at the National Bank of Egypt since 2020. She has also worked as a Digital Marketing Specialist at SBS Superior Business Solutions and has a background in statistics from Cairo University.
Work at National Bank of Egypt (NBE)
Yara Ali has been employed at the National Bank of Egypt (NBE) since 2020. In her role as an Inbound Customer Service Representative, she is responsible for handling customer inquiries and providing support to clients. Her work contributes to maintaining high standards of customer satisfaction within the bank's operations in 6th of October, Al Jizah, Egypt.
Current Role at SBS Superior Business Solutions
Since 2019, Yara Ali has worked as a Digital Marketing Specialist at SBS Superior Business Solutions. Her responsibilities include developing and implementing digital marketing strategies to enhance the company's online presence. This role has allowed her to leverage her skills in customer service and marketing to support business growth in Cairo Governorate, Egypt.
Previous Experience at Orange
Before her current positions, Yara Ali worked as a Customer Service Representative at Orange from 2017 to 2019. In this role, she engaged with customers to resolve issues and provide information about services. This experience helped her develop strong communication and problem-solving skills that she applies in her current roles.
Education and Expertise
Yara Ali studied at Cairo University from 2013 to 2017, where she earned a degree in Statistics. Her educational background provides her with analytical skills that are beneficial in her roles in customer service and digital marketing. The knowledge gained during her studies supports her ability to analyze customer data and improve service delivery.