Sandra Otero
About Sandra Otero
Sandra Otero serves as the Chief Credit Officer at National Funding, where she has worked since 2002 in various roles, including Executive Vice President of Legal & Client Services. She is responsible for leading the post-acquisition customer experience and collaborates with other executives to manage risk within credit guidelines.
Current Role as Chief Credit Officer
Sandra Otero serves as the Chief Credit Officer at National Funding, a position she has held since 2021. In this role, she is responsible for establishing and leading the post-acquisition customer experience for all National Funding and Quick Bridge products. Her focus includes enhancing customer satisfaction and ensuring a seamless transition for clients after acquisition.
Previous Experience at National Funding
Sandra Otero has a long history with National Funding, having worked there in various capacities since 2002. She began her tenure as an Operations Team Member, progressing to roles such as Collector from 2008 to 2012, and later as Executive Vice President of Legal & Client Services from 2012 to 2020. Throughout her time at the company, she expanded her oversight to include Operations, Compliance, Legal, and Collections teams.
Collaboration and Risk Management
In her current role, Sandra collaborates with the Chief Revenue Officer and Chief Technology Officer to manage risk within credit guidelines. This collaboration is essential for maintaining the integrity of the credit process and ensuring that the company adheres to its risk management policies.
Education and Expertise
While specific details about Sandra Otero's education are not provided, her extensive experience in credit management, operations, and legal services at National Funding indicates a strong background in these areas. Her roles have equipped her with the necessary expertise to lead initiatives that enhance customer experience and manage credit risk effectively.