Cheryl Smith
About Cheryl Smith
Cheryl Smith serves as a Work Control Coordinator at the National Institutes of Health, where she manages maintenance work orders and preventative maintenance tickets. She has over 26 years of experience in administrative roles, including a lengthy tenure at Fannie Mae.
Work at National Institutes of Health
Cheryl Smith has served as the Work Control Coordinator at the National Institutes of Health (NIH) since 2013. In this role, she processes over 1,200 maintenance work order tickets and 400-600 Preventative Maintenance tickets each month using the Micro Main Computerized Maintenance Management System. Her responsibilities include assigning work orders and Preventative Maintenance tickets to various categories and maintenance personnel, such as plumbers, engineers, electricians, and HVAC mechanics. Additionally, she provides administrative support to the Project Manager and Chief Engineer at the Clinical Research Center, ensuring efficient operations within the facility.
Education and Expertise
Cheryl Smith studied Business Administration at The Potomac College in Washington, DC. This educational background has equipped her with the skills necessary to manage complex administrative tasks and coordinate maintenance operations effectively. Her expertise in processing maintenance work orders and managing preventative maintenance activities is evident in her role at the NIH, where she utilizes the Micro Main Computerized Maintenance Management System to streamline operations.
Background
Before joining the National Institutes of Health, Cheryl Smith worked at Fannie Mae for 26 years as an Administrative Assistant from 1987 to 2013. This extensive experience in administrative support has contributed to her current role, where she manages a high volume of maintenance tickets and provides critical support to senior management. Her long tenure at Fannie Mae reflects her commitment to her professional development and her ability to adapt to various administrative roles.
Achievements
In her current position at the NIH, Cheryl Smith prepares and collates monthly Preventive Maintenance Reports for the Clinical Research Center. This task is essential for tracking maintenance activities and ensuring that the facility operates efficiently. Her ability to manage a significant number of maintenance tickets monthly demonstrates her organizational skills and her capacity to contribute to the overall maintenance strategy of the NIH.