Gabe Mata
About Gabe Mata
Gabe Mata is a System Administrator at the National Institutes of Health, where he has worked since 2016. He holds a bachelor's degree from the University of Maryland College Park and is pursuing additional certifications in cybersecurity.
Work at National Institutes of Health
Gabe Mata has served as a System Administrator at the National Institutes of Health (NIH) since 2016. In this role, he operates within the Washington D.C. Metro Area and has accumulated eight years of experience. His responsibilities include providing training and creating user documentation for IT Service Management Systems (ITSMS). He also facilitates ITSMS reporting by establishing report schedules and generating ad-hoc reports using the ServiceNow reporting tool. Additionally, he creates custom interactive dashboards to assist managers and supervisors in decision-making processes and participates in ITSM Systems development projects, contributing coding, administration, and testing services.
Education and Expertise
Gabe Mata holds multiple degrees in the field of information technology. He earned a Bachelor's degree from the University of Maryland College Park, where he studied from 2010 to 2014. He further pursued a Master's degree in Computer and Information Systems Security/Information Assurance at the University of Maryland University College. Additionally, he studied Information Sciences and Technology at Penn State University, obtaining another Bachelor's degree. Gabe is actively working towards Network+ and Security+ certifications to advance his career in cybersecurity.
Previous Work Experience
Before joining the National Institutes of Health, Gabe Mata worked in various roles that contributed to his expertise in IT. He was a System Administrator at Govplace from 2015 to 2016, where he worked for ten months. Prior to that, he served as an Information Services Specialist at Global Data Consultants from 2013 to 2015 for two years. His career began as a PC Technician at Digital Age Solution from 2011 to 2012, where he gained foundational experience in IT support.
Technical Skills and Contributions
Gabe Mata possesses a range of technical skills relevant to system administration and IT service management. He is proficient in creating user documentation and training materials for IT systems. His work includes setting up reporting schedules and generating reports using ServiceNow, a widely used IT service management tool. He also develops custom interactive dashboards that enhance decision-making for management. His involvement in ITSM Systems development projects showcases his coding, administration, and testing capabilities.