Keith Hayes
About Keith Hayes
Keith Hayes is an IT Support Coordinator with extensive experience in information technology roles across various organizations, including the National Cancer Institute and the National Institutes of Health. He specializes in software management, equipment deployment, and remote troubleshooting.
Work at National Institutes of Health
Keith Hayes has been employed at the National Institutes of Health (NIH) as an IT Support Coordinator since 2015. In this role, he is responsible for providing technical support and coordinating IT services. His work involves managing software requests and ensuring proper licensing through the Service Now platform. Hayes also oversees equipment deployment procedures, which include gathering specifications and authorizations for new hires. He regularly engages in weekly meetings to discuss strategies for enhancing operational efficiency.
Current Role at National Cancer Institute
Since 2017, Keith Hayes has served as an IT Accounts Specialist at the National Cancer Institute (NCI) in the Washington D.C. Metro Area. His responsibilities include creating and managing tasks related to software requests that require approval and licensing. Hayes plays a crucial role in ensuring that IT accounts are effectively managed and that software installations are carried out smoothly.
Previous Experience at Earth Resources Technology
Keith Hayes worked at Earth Resources Technology from 2008 to 2011 as an IT Specialist, where he was involved in procurement and property management. His experience in this role contributed to his overall expertise in IT support and procurement processes.
Background in IT Procurement at NOAA
Hayes has a decade of experience as an IT Procurement Specialist at NOAA, where he worked from 2001 to 2011. This position allowed him to develop a strong foundation in IT procurement processes, which he has applied in subsequent roles throughout his career.
Education and Certification in Computer Information Technology
Keith Hayes studied at the Computer Learning Center from 1998 to 2000, where he focused on Computer Information Technology. He achieved certification during this period, which has been instrumental in his career in IT support and management.