Tiffany Brown
About Tiffany Brown
Tiffany Brown is a Human Resources Specialist with extensive experience in customer service and human resources systems. She has worked at the National Institutes of Health since 2016 and has a background in public administration and human development.
Work at National Institutes of Health
Tiffany Brown has been employed at the National Institutes of Health (NIH) since 2016, where she serves as a Human Resources Specialist. In this role, she has developed expertise in Federal government HR systems, including USAstaffing, WiTS, Onboarding Manager, CapitalHR, and eOPF. Prior to her current position, she worked as a Human Resources Student Intern at NIH from 2015 to 2016 and as a Program Support Assistant for five months in 2016. Her experience at NIH has contributed to her understanding of HR processes within a federal context.
Education and Expertise
Tiffany Brown studied Public Administration with a focus on Health Care at the University of Baltimore from 2013 to 2015. She also holds a Bachelor's degree in Human Development from Penn State University, where she studied from 2009 to 2013. Her educational background has provided her with a solid foundation in human resources and public administration, enhancing her skills in HR practices and customer service.
Background in Customer Service
Tiffany Brown has extensive experience in customer service, having worked as a Customer Service Associate at Kohl's Department Stores since 2009. This role has allowed her to develop strong interpersonal skills and the ability to assist customers from diverse backgrounds. She has over five years of experience providing excellent customer service, demonstrating her capability to interact with clients in a cooperative manner.
Previous Work Experience
Before her current roles, Tiffany held various positions that contributed to her professional development. She worked as a Resident Assistant at Penn State University from 2010 to 2013, and as a Camp Counselor for the Maryland-National Capital Park and Planning Commission during the same period. Additionally, she served as an Archival Student Intern at the National Archives and Records Administration from 2014 to 2015. These experiences have equipped her with skills to thrive in fast-paced environments.
Technical Skills
Tiffany Brown possesses expertise in various computer software packages, including Microsoft Office and Mac software. Her technical skills support her effectiveness in her roles, particularly in human resources, where proficiency in HR systems and software is essential. This technical knowledge complements her customer service abilities and enhances her overall professional profile.