Adam Grant
About Adam Grant
Adam Grant serves as a Case Owner at Nationwide Building Society, where he has worked since 2016, after holding various roles within the organization since 2008. He holds a Bachelor of Technology in Information Technology from Northampton College and has contributed to process improvements through automation and data management.
Work at Nationwide Building Society
Adam Grant has been employed at Nationwide Building Society since 2011, holding various positions over the years. He currently serves as a Case Owner, a role he has held since 2016 in Northampton, United Kingdom. Prior to this, he worked as a Fault Buster from 2017 to 2019 and as a Customer Service Advisor in multiple stints between 2011 and 2016. His earlier experience at Nationwide includes a position as an Admin Assistant in 2008 and as a Claims Advisor from 2009 to 2011.
Education and Expertise
Adam Grant studied Information Technology at Northampton College, where he earned a Bachelor of Technology (BTech) from 2007 to 2008. His foundational education includes attending Guilsborough Secondary School from 2001 to 2006. His educational background supports his expertise in developing automated solutions and improving operational efficiency within his roles at Nationwide Building Society.
Background
Adam Grant has built a career at Nationwide Building Society, accumulating significant experience in customer service and operational roles. His journey began in 2008 as an Admin Assistant, followed by various positions that enhanced his skills in process improvement and automation. He has worked continuously in Northampton, UK, demonstrating a long-term commitment to the organization.
Achievements
Throughout his tenure at Nationwide Building Society, Adam Grant has contributed to several process improvements. He developed self-saving work tally sheets and automated reports, significantly reducing time spent on tasks. His initiatives include creating spreadsheets to identify duplicate account entries and submitting a business improvement IT request that led to further automation of reporting processes, achieving notable efficiency gains.