Adrian Roberts
About Adrian Roberts
Adrian Roberts is an Operations Team Manager at Nationwide Building Society, where he has worked in various roles since 2004. He holds a Bachelor of Engineering degree from the University of Nottingham and possesses strong skills in risk management and coaching within the financial services industry.
Work at Nationwide Building Society
Adrian Roberts has held multiple positions at Nationwide Building Society, demonstrating a progressive career within the organization. He began as a Mortgage Underwriter from 2004 to 2007, followed by roles as a Customer Representative from 2007 to 2009. He served as Branch Manager in various locations, including Spalding, Grantham, and Sleaford, between 2013 and 2016. He transitioned to customer service management roles in Grantham and Mansfield, and later became an Operations Manager from 2009 to 2012. In 2021, he took on the role of Operations Team Manager, where he continues to work.
Education and Expertise
Adrian Roberts studied at the University of Nottingham, where he earned a Bachelor of Engineering (B.Eng.) in Electrical, Electronics, and Communications Engineering from 2000 to 2004. His educational background in engineering provides him with a unique perspective in the financial services sector. He possesses strong skills in risk management, particularly in banking and mortgages, and has expertise in coaching within the financial services industry.
Background
Adrian Roberts has a diverse background in the financial services industry, with extensive experience at Nationwide Building Society. His career spans various roles, including Financial Crime Analyst and Customer Service Manager. His work history reflects a commitment to customer service and operational management, contributing to his current role as Operations Team Manager.
Achievements
Throughout his career at Nationwide Building Society, Adrian Roberts has developed a robust skill set in operations and customer service management. His experience in risk management and coaching has been instrumental in his roles, particularly in enhancing operational efficiency and customer satisfaction. His tenure in various managerial positions showcases his ability to lead teams effectively.