Alexander Eden
About Alexander Eden
Alexander Eden is a Quality Assurance Specialist in Economic Crime at Nationwide Building Society, where he has worked since 2021. He has held various positions within the company and has extensive experience in customer service and fraud analysis.
Work at Nationwide Building Society
Alexander Eden has held multiple positions at Nationwide Building Society. He began his tenure as a Contact Center Consultant from 2015 to 2017. He then advanced to the role of Call Center Supervisor, serving from 2017 to 2019. Following this, he worked as a Fraud Analyst from 2019 to 2021. Currently, he is employed as a Quality Assurance Specialist in Economic Crime since 2021. His experience at Nationwide spans various roles that focus on customer service and fraud prevention.
Previous Experience at Asda
Before his time at Nationwide Building Society, Alexander Eden worked at Asda as a Section Leader from 2009 to 2015. In this role, he was responsible for overseeing operations within his section, ensuring efficient service delivery and team management. His six years at Asda provided him with foundational experience in leadership and customer service.
Current Role in Economic Crime
In his current position as a Quality Assurance Specialist in Economic Crime at Nationwide Building Society, Alexander Eden focuses on maintaining high standards of quality in processes related to economic crime prevention. His role involves assessing and improving the effectiveness of measures in place to combat fraud and other economic crimes, contributing to the organization's overall risk management strategy.
Career Timeline
Alexander Eden's career timeline includes significant roles at Nationwide Building Society and Asda. He began at Asda in 2009, transitioning to Nationwide in 2015. His progression at Nationwide includes roles as a Contact Center Consultant, Call Center Supervisor, and Fraud Analyst, culminating in his current position as Quality Assurance Specialist. This timeline reflects his growth in the financial services sector, particularly in areas related to customer service and fraud prevention.