Alexandra Mcdonald

Business Support Analyst @ Nationwide Building Society

About Alexandra Mcdonald

Alexandra Mcdonald is a Business Support Analyst at Nationwide Building Society, where she has worked since 2021. She has a strong background in the financial industry, with advanced skills in Microsoft Excel and a history of roles in customer service and quality assurance.

Work at Nationwide Building Society

Alexandra Mcdonald has been employed at Nationwide Building Society since 2021 as a Business Support Analyst. In this role, she utilizes her advanced skills in Microsoft Excel and Microsoft Office to enhance operational efficiency. Prior to her current position, she worked as a Quality Assurance Analyst from 2020 to 2021 and as a Customer Care Consultant from 2018 to 2020. Her tenure at Nationwide Building Society spans over three years, during which she has developed a strong understanding of financial operations and customer service.

Education and Expertise

Alexandra Mcdonald studied at The London Institute of Banking & Finance, where she gained knowledge relevant to the financial industry. Additionally, she attended Northampton Lower Mounts from 2012 to 2014. Her educational background, combined with her work experience, has equipped her with a robust understanding of financial operations, customer service, and management.

Background

Alexandra Mcdonald has a demonstrated history of working in the financial industry. Her career began at Nationwide Building Society, where she held various positions that contributed to her expertise in customer service and financial support. She has a strong foundation in customer care, having worked as a Customer Care Consultant and later as a Quality Assurance Analyst before advancing to her current role as a Business Support Analyst.

Achievements

Throughout her career at Nationwide Building Society, Alexandra Mcdonald has developed advanced skills in Microsoft Excel and Microsoft Office, which have significantly contributed to her effectiveness in various roles. Her experience in customer service and quality assurance has helped her to understand and improve financial operations within the organization.

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