Amer Kaid
About Amer Kaid
Amer Kaid is a Quality Coach Controls Assessor at Nationwide Building Society, where he has worked since 2021. He has extensive experience in retail and banking, having held various managerial and analytical roles across multiple companies in Birmingham, United Kingdom.
Work at Nationwide Building Society
Amer Kaid serves as a Quality Coach Controls Assessor at Nationwide Building Society. He has held this position since 2021, contributing to the organization for three years. In this role, he focuses on mitigating risk by adhering to the operational risk framework and identifying potential gaps in controls. His responsibilities include highlighting new ways to improve business processes and adopting efficient working methods.
Previous Experience at Dixons Carphone
Amer Kaid worked at Dixons Carphone in various capacities from 2012 to 2020. He began as an Assistant Manager for one year in Birmingham, followed by a seven-year tenure as a Senior Store Manager. During his time at Dixons Carphone, he developed skills in operational management and team leadership.
Experience in Retail and Customer Service
Amer Kaid has extensive experience in retail and customer service. He worked at River Island as a Sales Associate - Product for nine months in 2010 and later as a Team Leader for ten months from 2011 to 2012. His role involved managing teams and enhancing customer experiences. Additionally, he served as a Financial Support Specialist at HSBC for six months in 2020.
Analytical Role at NatWest Group
From 2020 to 2021, Amer Kaid was employed as a Customer and Operations Analyst at NatWest Group. In this position, he utilized his analytical skills to identify themes and trends from complex information, ensuring the delivery of quality work to key stakeholders.
Education and Expertise
Amer Kaid studied at Coventry University, where he earned a Bachelor of Arts (BA) degree in Accounting from 2009 to 2012. His educational background supports his expertise in operational risk management and data analysis, enabling him to present insights effectively to stakeholders.