Ames Tolliday

Customer Service Manager @ Nationwide Building Society

About Ames Tolliday

Ames Tolliday serves as a Customer Service Manager at Nationwide Building Society in Gloucester, Gloucestershire, United Kingdom, where he has worked since 2018. He has a total of nine years of experience with the company, having started as a Customer Service Representative in 2015.

Work at Nationwide Building Society

Ames Tolliday has been employed at Nationwide Building Society since 2015. Initially serving as a customer service representative, Ames transitioned to the role of customer service manager in 2018. With a total of nine years of experience at the organization, Ames operates in Gloucester, Gloucestershire, United Kingdom. In the managerial role, Ames oversees customer service operations, ensuring high standards of service delivery and customer satisfaction.

Education and Expertise

Ames Tolliday attended Lyndon School from 2007 to 2011, completing a four-year education. This foundational education has contributed to Ames's skills and knowledge in customer service management. The experience gained during the academic years has been instrumental in developing the competencies required for effective communication and customer relations in the financial services sector.

Background

Ames Tolliday has a background in customer service, beginning the career at Nationwide Building Society as a representative. Over the years, Ames has gained extensive experience in the financial services industry, particularly in customer-facing roles. This experience has provided a solid understanding of customer needs and expectations, which is essential for success in the current managerial position.

Achievements

During the tenure at Nationwide Building Society, Ames Tolliday has progressed from a customer service representative to a customer service manager. This career advancement reflects a commitment to professional development and a strong performance in customer service roles. The ability to manage customer service operations effectively demonstrates Ames's capability in the field.

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