Amy Silcock
About Amy Silcock
Amy Silcock is a Senior Collections Negotiator at Nationwide Building Society, where she has worked since 2020. She has a background in customer service and fashion marketing, holding a BSc from The Manchester Metropolitan University.
Work at Nationwide Building Society
Amy Silcock has been serving as a Senior Collections Negotiator at Nationwide Building Society since 2020. In this role, she is responsible for managing collections and negotiating with customers to resolve outstanding debts. Prior to her current position, she worked as a Personal Banking Manager from 2016 to 2020, where she oversaw banking operations and customer service in North West England. Her career at Nationwide began with her role as a Customer Representative from 2013 to 2015, where she gained experience in customer interactions and support.
Education and Expertise
Amy Silcock studied at The Manchester Metropolitan University, where she earned a Bachelor of Science (BSc) in International Fashion Marketing from 2010 to 2013. Additionally, she attended Mid Cheshire College, completing a BETC National Diploma in Fashion from 2008 to 2010. Her educational background provides her with a strong foundation in both marketing and customer relations, which she applies in her current role in collections.
Background
Before joining Nationwide Building Society, Amy Silcock worked as a Sales Assistant at The Body Shop from 2012 to 2013 in Manchester, United Kingdom. This role involved direct customer engagement and sales, contributing to her skills in customer service and retail operations. Her diverse work history has equipped her with a range of competencies applicable to her current position in financial services.