Andre Silva
About Andre Silva
Andre Silva is a Senior Collections Specialist at Nationwide Building Society, where he has worked since 2019. He has a diverse work history that includes roles in cleaning management and cashier positions, along with a background in sales and marketing education.
Work at Nationwide Building Society
Andre Silva has been employed at Nationwide Building Society as a Senior Collections Specialist since 2019. In this role, he is responsible for managing collections processes and ensuring compliance with regulatory standards. His position requires strong communication and financial skills to effectively understand member situations and provide appropriate solutions. He has contributed to the organization for five years, working from the Bournemouth location.
Previous Employment History
Before joining Nationwide Building Society, Andre Silva held various positions in different organizations. He worked as a Cleaning Manager at MITIE CLEANING & ENVIRONMENTAL SERVICES LIMITED from 2014 to 2017, and prior to that, he served in the same capacity at TC Facilities Management from 2017 to 2018. His early career included a role as a Production Worker at Continental Mabor- industria de pneus, S.A. for three months in 2007 and as a Cashier at PLUS-DISCOUNT, spol. s r. o. from 2004 to 2006.
Education and Expertise
Andre Silva studied at Escola Secundária D. Sancho I, where he focused on Sales and Marketing from 2007 to 2009. His educational background has provided him with foundational knowledge that supports his professional roles. He demonstrates a commitment to personal development by completing relevant e-learning materials, workshops, and training within the industry, enhancing his expertise in collections and customer service.
Skills and Competencies
Andre Silva possesses strong IT literacy, which allows him to navigate various banking systems and software effectively during real-time conversations with members. His communication skills enable him to understand member situations thoroughly and provide optimal arrangements in line with regulatory and company standards. These competencies are essential for his role in collections, where clarity and efficiency are crucial.