Andrea Leoni
About Andrea Leoni
Andrea Leoni is a Case Owner at Nationwide Building Society, where he has worked since 2016. He previously served as a Customer Support Advisor at WDS, A Xerox Company, and holds a Master's degree in Public Policies and Governance from Università degli Studi di Sassari.
Work at Nationwide Building Society
Andrea Leoni has been employed at Nationwide Building Society since 2016. In the role of Case Owner, Leoni is responsible for managing customer cases and ensuring effective resolution of issues. This position has been held for eight years in Bournemouth, Regno Unito, demonstrating a commitment to the organization and its customer service objectives.
Previous Experience at WDS, A Xerox Company
Before joining Nationwide Building Society, Andrea Leoni worked at WDS, A Xerox Company, as a Customer Support Advisor. This role was held for four months in 2015, during which Leoni provided support to customers, addressing their inquiries and resolving issues. The experience gained during this time contributed to Leoni's skills in customer service and case management.
Education and Expertise
Andrea Leoni obtained a Master's degree in Politiche pubbliche e governance from Università degli Studi di Sassari. The educational journey spanned from 2005 to 2014, covering a period of nine years. This academic background has equipped Leoni with knowledge and skills relevant to public policy and governance, which are applicable in the current role at Nationwide Building Society.
Background
Andrea Leoni is based in Bournemouth, Regno Unito. With a solid educational foundation and professional experience in customer support and case management, Leoni has developed a career focused on assisting customers and managing their cases effectively. The combination of education and work experience has shaped Leoni's approach to customer service.