Andy Thomas
About Andy Thomas
Andy Thomas is a Product Executive at Nationwide Building Society, where he has worked since 2019. He has held various roles within the organization, including Customer Service Manager and Distribution Change Consultant, and he studied at Monmouth School.
Work at Nationwide Building Society
Andy Thomas has held multiple roles at Nationwide Building Society, contributing to various aspects of personal banking and customer service. He began his tenure as a Customer Host from 2012 to 2014 in Bristol. He then served as a Personal Banking Manager for one year from 2014 to 2015. Following this, he worked as a Customer Service Manager from 2015 to 2018, where he managed customer interactions and service quality. After this role, he transitioned to the position of Distribution Change Consultant from 2018 to 2019 in Swindon. Since 2019, he has been working as a Product Executive, focusing on product development and management.
Education and Expertise
Andy Thomas studied at Monmouth School from 2005 to 2010. His education provided a foundation for his career in banking and customer service. He further developed his expertise through various roles at Nationwide Building Society, where he gained experience in personal banking, customer service management, and product development. His background in these areas has equipped him with the skills necessary to excel as a Product Executive.
Background
Andy Thomas has a background in customer service and banking, having worked at Nationwide Building Society for several years. His career began as a Customer Host, where he engaged directly with customers. He progressed through various managerial roles, enhancing his understanding of customer needs and banking operations. His experience spans over a decade in the financial services sector, primarily focused on improving customer experiences and product offerings.
Career Progression
Andy Thomas's career at Nationwide Building Society reflects a clear progression through various roles. Starting as a Customer Host, he advanced to Personal Banking Manager, then to Customer Service Manager, and later to Distribution Change Consultant. His current role as Product Executive demonstrates his growth and adaptability within the organization, allowing him to leverage his extensive experience in banking to influence product strategy and development.