Arif Nessa
About Arif Nessa
Arif Nessa is a Contact Centre Senior Consultant at Nationwide Building Society with over six years of experience in the financial sector, specializing in mortgages and personal loans. He has a background in healthcare and is fluent in Bengali, which aids in client communication.
Work at Nationwide Building Society
Arif Nessa has been employed at Nationwide Building Society as a Contact Centre Senior Consultant since 2018. In this role, he utilizes his expertise in mortgages and personal loans to assist clients. His position involves providing support and guidance to customers, ensuring their financial needs are met effectively.
Education and Expertise
Arif Nessa completed his secondary education at Denbigh High School from 2008 to 2013. He furthered his studies at Barnfield College, where he focused on Health & Social Care from 2014 to 2016. His educational background, combined with over a year of experience in the financial sector, equips him with a solid foundation in both healthcare and financial services.
Background
Arif Nessa has over a year of experience working in a financial institution, specifically in the areas of mortgages and personal loans. He also completed a three-month placement as a Healthcare Assistant in a care home, which provided him with practical experience in the healthcare sector. His diverse background allows him to understand various client needs.
Technical Proficiency
Arif Nessa possesses technical proficiency in several financial software applications, including ICL, Relationship Banking System, Portrait, and Transform. This skill set enhances his ability to manage client information and streamline processes within his role at Nationwide Building Society.
Language Skills
Arif Nessa is fluent in Bengali, which allows him to communicate effectively with Bengali-speaking clients. This language skill is an asset in providing tailored support and fostering strong relationships with a diverse clientele.