Ben Clark
About Ben Clark
Ben Clark is a Senior Specialist Case Handler at Nationwide Building Society, where he has worked since 2016. He specializes in customer collections and has experience assisting vulnerable customers with financial difficulties.
Work at Nationwide Building Society
Ben Clark has been employed at Nationwide Building Society since 2016. Initially starting in Customer Collections, he transitioned to the role of Senior Specialist Case Handler in 2018. His responsibilities include managing cases related to customer collections, particularly focusing on vulnerable customers facing financial difficulties. His work in this role has provided him with insights into personal development and understanding the challenges faced by these individuals.
Previous Employment Experience
Before joining Nationwide Building Society, Ben Clark worked at DATAFORCE INTERACT LIMITED as a Data Entry Clerk for a brief period of two months in 2016. Additionally, he has experience in the hospitality industry, where he worked as a chef at a gastro pub. This diverse background has contributed to his skill set and ability to engage with customers in his current role.
Education and Expertise
Ben Clark studied at Malcolm Arnold Academy from 2007 to 2013, completing a six-year program. His educational background has equipped him with foundational skills that support his professional endeavors, particularly in customer service and case handling within the financial sector.
Experience with Vulnerable Customers
In his role at Nationwide Building Society, Ben Clark has developed significant experience working with vulnerable customers who are facing financial difficulties. This aspect of his career has been particularly rewarding, as he has gained a deeper understanding of their needs and challenges, allowing him to provide tailored support and assistance.