Ben Clarke
About Ben Clarke
Ben Clarke is an Operational Remediation Manager at Nationwide Building Society, where he has worked since 2015. He previously held roles as a Specialist Debt Negotiator and Operations Team Manager at the same institution, contributing to significant projects involving customer remediation.
Work at Nationwide Building Society
Ben Clarke has been employed at Nationwide Building Society since 2011. He initially worked as a Specialist Debt Negotiator for three years in Northampton, United Kingdom. Following this role, he served as Operations Team Manager from 2014 to 2015. Since 2015, he has held the position of Operational Remediation Manager, where he has been responsible for overseeing significant operational projects.
Education and Expertise
Ben Clarke studied at Kingsthorpe Community College from 2000 to 2003. His educational background has provided him with foundational skills that he has applied throughout his career in the financial services sector, particularly in operational management and debt negotiation.
Background
Ben Clarke has a career spanning over a decade in the financial services industry, primarily at Nationwide Building Society. His roles have evolved from a Specialist Debt Negotiator to an Operational Remediation Manager, showcasing his growth and adaptability within the organization.
Achievements
In his current role as Operational Remediation Manager, Ben Clarke led a team that managed a confidential project involving the manual remediation of 40,000 customers. This complex project was segmented into over 200 categories and was successfully delivered within a year, from August 2015 to October 2016.