Ben Spells
About Ben Spells
Ben Spells is a Member Service Representative at Nationwide Building Society in Kidderminster, England, where he has worked since 2019. He has a background in sports coaching and development, along with extensive experience in customer service and problem-solving.
Work at Nationwide Building Society
Ben Spells has been employed at Nationwide Building Society as a Member Service Representative since 2019. His role involves direct interaction with customers, where he utilizes his customer-facing skills to assist members effectively. Based in Kidderminster, England, he has accumulated five years of experience in this position, contributing to the organization's commitment to customer service excellence.
Education and Expertise
Ben Spells studied at Solent University from 2015 to 2018, where he earned a Bachelor's degree in Sports Coaching and Development. This educational background has equipped him with skills relevant to coaching and development, which can be beneficial in customer interactions and team dynamics within his current role.
Background in Leisure Industry
Prior to his position at Nationwide Building Society, Ben Spells worked in the leisure industry for six years at PFP Leisure. This experience provided him with a solid foundation in customer service and operations, enhancing his ability to engage with customers and manage service delivery effectively.
Skills in Problem-Solving and Financial Services
Ben Spells possesses strong problem-solving skills, which are essential in his role as a Member Service Representative. His background in financial services complements his customer service experience, allowing him to address member inquiries and issues efficiently.