Billy Tennent
About Billy Tennent
Billy Tennent serves as the Experience Lead at Nationwide Building Society, where he has worked since 2019. He has held various creative leadership roles across multiple companies, focusing on design systems and customer experience enhancement.
Experience Lead at Nationwide Building Society
Billy Tennent has served as Experience Lead at Nationwide Building Society since 2019. He operates in a hybrid capacity from Bristol and Swindon. In this role, he focuses on enhancing customer experiences by leveraging design systems and methodologies.
Previous Roles in Creative Leadership
Billy Tennent has held several significant positions in creative leadership. He worked as Creative Director at The Edge Picture Company from 2001 to 2003, and as Creative Director/Head of Design at WGSN from 2005 to 2010. He also served as Creative Lead (EMEA) at Corbis from 2010 to 2012, and as Head of Design at uSwitch.com from 2014 to 2017.
Design and UX Expertise
Billy Tennent has extensive experience in design and user experience. He was Head of UX and Digital Design at Lovehoney from 2017 to 2019 and Design Lead at Marks and Spencer for a brief period in 2013. His work often involves developing componentised and modular design systems to improve design processes.
Educational Background
Billy Tennent studied at Edinburgh Napier University, where he earned a B.A. in Photography. He also attended the Animas Centre for Coaching, where he developed skills in transformational coaching, focusing on supporting individuals and teams in their personal and professional development.
Coaching and Methodologies
In addition to his design expertise, Billy Tennent practices as a transformational coach. He employs research and data-led methods to enhance customer experience and mitigate risks in design and development, contributing to effective project outcomes.