Bola Ososami
About Bola Ososami
Bola Ososami is a Complaints Investigator at Nationwide Building Society, where he has worked since 2017. He previously held positions at William Hill, including Customer Communications Officer and Branch Manager, and holds a Bachelor of Arts in Management from the University of West London.
Work at Nationwide Building Society
Bola Ososami has been employed at Nationwide Building Society as a Complaints Investigator since 2017. In this role, Ososami is responsible for handling customer complaints and ensuring that issues are resolved effectively. The position is based in the County of Wiltshire, where Ososami has contributed to improving customer relations and service quality over the past seven years.
Previous Experience at William Hill
Prior to joining Nationwide Building Society, Bola Ososami worked at William Hill for a total of ten years. Ososami served as a Branch Manager from 2004 to 2012, overseeing operations and staff in London. Following this role, Ososami transitioned to the position of Customer Communications Officer from 2012 to 2014, where the focus was on enhancing customer communication strategies.
Education and Expertise
Bola Ososami holds a Bachelor of Arts in Management from the University of West London, where studies were completed from 2011 to 2014. Additionally, Ososami studied at Bayero University, Kano, earning degrees in Management and Education from 1997 to 2000. This educational background has provided a foundation for a career in customer service and management.
Background
Bola Ososami's professional journey began with a focus on education, having studied at Bayero University, Kano. The transition into management roles occurred with significant experience gained at William Hill, where Ososami developed skills in customer service and operational management. This background has contributed to the current role at Nationwide Building Society.