Bradley West
About Bradley West
Bradley West is a Talent Manager at Nationwide Building Society, where he has worked since 2018. He has a background in customer and employee experience roles and has played a significant role in enhancing talent development and succession planning within the organization.
Work at Nationwide Building Society
Bradley West has held multiple roles at Nationwide Building Society since joining the organization. He currently serves as Talent Manager, a position he has held since 2018. Prior to this, he worked as a Talent Development Consultant from 2017 to 2018, and as a Distribution Change Consultant in 2017. His earlier experience includes a brief tenure as Assistant Manager in Current Account Customer Management in 2016. Throughout his time at Nationwide, he has contributed to various initiatives, including succession planning and talent development.
Education and Expertise
Bradley West completed his education at the University of Gloucestershire, where he earned a BA Honours in Marketing Management and Branding from 2011 to 2015. He also attended Solihull 6th Form College from 2009 to 2011 and Alderbrook School from 2004 to 2009. His educational background has provided him with a solid foundation in marketing and management, which he has applied in his professional roles.
Background
Before his career at Nationwide Building Society, Bradley West worked at Halfords as a part-time sales assistant from 2009 to 2012 and at Vauxhall Motors Ltd as a Commercial Vehicles Marketing Analyst from 2013 to 2014. His diverse work experience has contributed to his understanding of customer service and marketing strategies.
Achievements
Bradley West has played a significant role in transforming the succession planning approach at Nationwide Building Society, which was validated by the appointment of key successors to the Executive Committee. He managed a budget of £4.5 million to optimize Apprenticeship learning and Emerging Talent development. Additionally, he led the strategic expansion of the Talent strategy through the design and delivery of two rotational talent programs focused on inclusion and diversity.
Response to Covid-19 Challenges
During the Covid-19 pandemic, Bradley West responded to organizational resourcing and capacity challenges by leveraging talent within Nationwide Building Society. His efforts were aimed at ensuring the continuity of operations and supporting the workforce during a critical time.