Caoimhe R.
About Caoimhe R.
Caoimhe R. is an Operations Team Manager with over a decade of experience in various operational roles. She has held her current position since 2020 and previously worked as a Senior Advisor - Operations and in several customer service and retail positions.
Current Role as Operations Team Manager
Caoimhe R. has been serving as an Operations Team Manager since 2020. In this role, she oversees daily operations, manages team performance, and implements strategies to enhance operational efficiency. Her responsibilities include coordinating with various departments to ensure smooth operations and addressing any operational challenges that arise.
Previous Experience in Operations
Before her current position, Caoimhe R. worked as a Senior Advisor - Operations from 2018 to 2020. In this role, she provided support and guidance to the operations team, focusing on improving processes and customer service. Her experience in this position contributed to her advancement to the Operations Team Manager role.
Background in Retail Management
Caoimhe R. has a background in retail management, having served as a Deputy Store Manager in Swindon, United Kingdom, from 2013 to 2014. This role involved assisting in the management of store operations, staff supervision, and customer service initiatives. Her retail experience laid a foundation for her subsequent roles in operations.
Experience in Customer Service and Sales
Caoimhe R. has held various positions in customer service and sales. She worked as a Customer Service Advisor from 2015 to 2016, where she handled customer inquiries and resolved issues. Additionally, she served as a Retail Sales Consultant from 2010 to 2013, focusing on sales and customer engagement, which enhanced her skills in customer relations.
Governance and Control Analyst Role
From 2016 to 2018, Caoimhe R. worked as a Governance and Control Analyst. In this position, she was responsible for ensuring compliance with operational policies and procedures. Her analytical skills were essential in identifying areas for improvement and implementing controls to mitigate risks within the organization.