Carol Walters

Carol Walters

Customer Service Administrator @ Nationwide Building Society

About Carol Walters

Carol Walters is a Customer Service Administrator with extensive experience in the financial services sector, currently working at Nationwide Building Society and e.surv Chartered Surveyors. She has held various roles at Nationwide Building Society over a span of 15 years and has also worked at DESIGNER CONTRACTS LIMITED as a Machine Operator since 2019.

Current Role at Nationwide Building Society

Carol Walters has served as a Customer Service Administrator at Nationwide Building Society since 2012. In this role, she has accumulated 12 years of experience in Northampton, United Kingdom. Her responsibilities include managing customer inquiries and ensuring high levels of customer satisfaction.

Current Role at e.surv Chartered Surveyors

In addition to her position at Nationwide Building Society, Carol Walters has been working as a Commercial Client Administrator at e.surv Chartered Surveyors since 2015. She has spent 9 years in this role, based in Kettering, Northamptonshire, where she supports commercial clients with various administrative tasks.

Current Role at DESIGNER CONTRACTS LIMITED

Since 2019, Carol Walters has also held the position of Machine Operator at DESIGNER CONTRACTS LIMITED. Over the past 5 years, she has contributed to the operational efficiency of the company, utilizing her skills in machine operation.

Previous Experience at Nationwide Building Society

Carol Walters has a significant history with Nationwide Building Society, having held multiple roles. She worked as a Team Manager from 2009 to 2010 and as a Team Coordinator from 2007 to 2009. Additionally, she served as a Claims Advisor/Lead Claims Advisor for 15 years, from 1994 to 2009, and briefly as a Team Coordinator in 2011.

Educational Background

Carol Walters completed her education at Kingsthorpe Upper School, attending from 1987 to 1992. She also studied at Kingsthorpe Middle School prior to that. Her educational background has provided her with foundational skills that support her career in customer service and administration.

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