Cécile Petas
About Cécile Petas
Cécile Petas is a Branch Manager at Nationwide Building Society, where she has worked since 2020. She has held various roles within the organization, including Personal Banking Manager and Member Representative, and has a background in Hospitality and Catering from Southdowns College.
Work at Nationwide Building Society
Cécile Petas has held multiple positions at Nationwide Building Society. She began her career there as a Contact Centre Call Handler in 2015, where she worked for 8 months. Following this role, she transitioned to the position of Member Representative for a duration of 10 months until 2016. From 2016 to 2020, she served as a Personal Banking Manager, gaining significant experience in customer service and banking operations. Since 2020, she has been working as a Branch Manager, overseeing branch operations and team management for the past 4 years.
Education and Expertise
Cécile Petas studied at Southdowns College, where she focused on Hospitality and Catering. She achieved a BTEC in Hospitality and Catering, which provided her with foundational knowledge and skills relevant to customer service and management. This educational background supports her expertise in handling customer interactions and managing branch operations effectively.
Background
Cécile Petas has built her career primarily within Nationwide Building Society, accumulating over 8 years of experience in various roles. Her journey began in the contact center, where she developed skills in customer communication. She progressed through different positions, each role contributing to her professional development and understanding of the banking sector.
Career Progression
Cécile Petas's career at Nationwide Building Society reflects a clear trajectory of growth and advancement. Starting as a Contact Centre Call Handler, she quickly moved to Member Representative, followed by a role as Personal Banking Manager. Her current position as Branch Manager demonstrates her ability to take on leadership responsibilities and manage branch operations effectively.