Cemap Lukasz Zurek Ba
About Cemap Lukasz Zurek Ba
Lukasz Zurek Ba is a Personal Banking Manager at Nationwide Building Society, where he has led his branch to become the top in the district for remortgages over the past 12 years. He is recognized for his excellent customer service and team motivation skills, having previously worked in various roles within the banking and hospitality sectors.
Work at Nationwide Building Society
Lukasz Zurek has served as a Personal Banking Manager at Nationwide Building Society since 2012. In this role, he has led his branch to become the top performer in the district for remortgages by effectively maximizing leads and business opportunities. His leadership includes conducting morning meetings, referred to as 'energisers', to motivate the team and align their efforts towards achieving sales targets. Zurek also serves as a mortgage champion within the branch and district, actively driving mortgage-related activities.
Education and Expertise
Lukasz Zurek studied at Wyższa Szkoła Języków Obcych Im. Samuela Bogumiła Lindego, where he focused on Teaching and English Studies. He earned a Bachelor's degree from 2000 to 2003. This educational background has contributed to his expertise in customer service and relationship management in his current role at Nationwide Building Society.
Previous Work Experience
Before joining Nationwide Building Society, Lukasz Zurek worked at Saga Plc. as a Sales Agent from 2011 to 2012. He also held the position of Restaurant Manager at Town Centre Restaurants for four years, from 2006 to 2010. Additionally, he briefly worked as a Catering Manager at Embassy Ces in 2006. These roles have provided him with a diverse background in sales and management.
Achievements in Customer Service
Lukasz Zurek has been recognized for his commitment to excellent customer service. He has built long-term relationships with a diverse portfolio of clients, which has contributed to his success in the banking sector. His focus on customer satisfaction has been a key factor in his branch's performance.
Coaching and Team Development
In his role as Personal Banking Manager, Lukasz Zurek has implemented effective coaching strategies for team members, particularly for referrers. This initiative has significantly increased the number of appointments booked, demonstrating his commitment to team development and performance enhancement.