Charlotte Cottrell
About Charlotte Cottrell
Charlotte Cottrell is a Controls Assessor at Nationwide Building Society, where she has worked since 2019. She has held various roles in the financial services sector, including positions as a Specialist Collector and Negotiator, and has a background in customer service and administration.
Work at Nationwide Building Society
Charlotte Cottrell has held multiple roles at Nationwide Building Society since 2017. She began as a Collections Advisor in 2017, where she worked for five months. Following this, she served as a Senior Collector and Negotiator for 11 months until 2018. After a brief period as a Specialist Collector and Negotiator for nine months, she transitioned to her current position as a Controls Assessor in 2019, where she has been employed for five years.
Previous Employment Experience
Before joining Nationwide Building Society, Charlotte Cottrell worked at CLAVEN HOLDINGS LIMITED as an Administrator from 2016 to 2017 for ten months. She also gained experience as a Customer Service Advisor at BSH Home Appliances Group from 2014 to 2015. Additionally, she worked as a Legal Services Advisor at National Accident Helpline for five months in 2015. These roles contributed to her skills in customer service and collections.
Education and Expertise
Charlotte Cottrell studied at Tresham College of Further and Higher Education, where she completed a Level 3 LASER Award in Research Skills from 2013 to 2014. She also achieved a Level 2 qualification in Preparing to Work in Adult Social Care from 2015 to 2016. Earlier, she attended Montsaye Academy, where she completed her secondary education, obtaining 10 GCSEs and 2 BTECs from 2008 to 2012. Additionally, she earned an NVQ Level 2 in Customer Service from Starting Off during 2014 to 2015.