Charlotte Luther
About Charlotte Luther
Charlotte Luther is a Regulated Mortgage Trainer at Nationwide Building Society, where she has worked since 2015. She has a strong background in the banking sector, having held various roles at Nationwide and completed multiple qualifications from The London Institute of Banking & Finance.
Work at Nationwide Building Society
Charlotte Luther has been employed at Nationwide Building Society since 2015, serving as a Regulated Mortgage Trainer for nine years. Her role involves training staff on mortgage regulations and compliance, ensuring that the organization adheres to industry standards. Prior to her current position, she held various roles within the company, including Customer Host, Mortgage Consultant, and Customer Account Manager. These positions provided her with extensive experience in customer service and mortgage advisory.
Education and Expertise
Charlotte Luther studied at The London Institute of Banking & Finance, where she achieved several qualifications. She earned the Certificate in Regulated Banking and Consumer Credit (CertRBCB) in 2017, following her completion of the Certificate in Specialist Residential Mortgage Advice (CeSRE) in 2007. Additionally, she obtained the Certificate in Mortgage Advice and Practice (CeMAP) in 2011. Her educational background equips her with a strong foundation in banking and mortgage regulations.
Background
Charlotte Luther began her career in the retail sector as a Shop Assistant at LUSH UK & Europe from 2005 to 2007. She transitioned to Nationwide Building Society in 2007, where she initially worked as a Customer Host. Over the years, she progressed through various roles, gaining valuable experience in customer account management and mortgage consultancy before becoming a Regulated Mortgage Trainer.
Career Progression at Nationwide Building Society
Charlotte Luther's career at Nationwide Building Society reflects significant progression. She started as a Customer Host in 2007, then moved to a Customer Account Manager role from 2008 to 2011. Following that, she served as a Mortgage Consultant until 2015. Each position contributed to her expertise in the mortgage sector, leading to her current role as a Regulated Mortgage Trainer.