Chloe Alexandra Richardson Leslie
About Chloe Alexandra Richardson Leslie
Chloe Alexandra Richardson Leslie is a professional in Member Relations Complaints at Nationwide Building Society, where she has worked since 2018. She has a background in customer service and hospitality, along with management experience in the bar and restaurant industry.
Current Role at Nationwide Building Society
Chloe Alexandra Richardson Leslie currently holds the position of Member Relations Complaints at Nationwide Building Society. She has been in this role since 2018, contributing to the final response complaints team. Her responsibilities include addressing member complaints and ensuring effective resolution processes are followed.
Previous Experience at Nationwide Building Society
Chloe previously worked at Nationwide Building Society as a Customer Service Consultant from 2015 to 2018. During her three years in this role, she developed skills in customer service and gained insights into the financial services sector. Her experience laid the groundwork for her current position.
Education Background
Chloe attended Greendown Community School from 2001 to 2006. This five-year educational experience provided her with foundational knowledge and skills that have supported her career in customer service and complaints management.
Management Experience
Chloe has previous management experience in the bar and restaurant industry. This background has equipped her with leadership skills and an understanding of customer service dynamics, which she applies in her current role within the financial services sector.
Skills and Upskilling
Chloe possesses extensive experience in customer service and hospitality. She has been upskilled to work on behalf of the financial crime department at Nationwide Building Society, enhancing her expertise in handling complex complaints and contributing to the organization's compliance efforts.