Chloe Mc Gann
About Chloe Mc Gann
Chloe Mc Gann is a Payment Processing Team Manager at Nationwide Building Society, where she has worked since 2019. She has extensive experience in customer service and team leadership roles across various organizations, including PrePay Solutions and Capita.
Work at Nationwide Building Society
Chloe Mc Gann has held multiple roles at Nationwide Building Society. She began her career there as a Customer Service Advisor from 2007 to 2010, where she developed foundational skills in customer service. After a brief period away, she returned in 2019 as the Payment Processing Team Manager. In this role, she has been responsible for overseeing payment processing operations, ensuring efficiency and compliance within the team.
Experience at Capita
Chloe Mc Gann has extensive experience at Capita, where she has worked since 2014. Initially, she served as a Customer Services Team Leader, managing customer service operations for 10 years. In addition, she has held the position of Contact Centre Recruitment Manager since 2016, focusing on recruitment strategies and team development within the contact center environment.
Previous Role at PrePay Solutions
Before joining Capita, Chloe Mc Gann worked at PrePay Solutions as a Team Leader from 2010 to 2014. In this role, she managed a team and was involved in various aspects of payment processing, contributing to her expertise in the field.
Career Timeline
Chloe Mc Gann's career spans over 16 years in customer service and payment processing. She started at Nationwide Building Society in 2007, moved to PrePay Solutions in 2010, and returned to Nationwide in 2019. Her tenure at Capita began in 2014, where she has taken on multiple leadership roles.