Chloe Moss
About Chloe Moss
Chloe Moss is a Member Service Representative at Nationwide Building Society, where she has worked since 2021. She has previous experience in customer service and financial crime, having worked at NatWest, Cineworld, Inditex, and Gap.
Work at Nationwide Building Society
Chloe Moss has been employed at Nationwide Building Society as a Member Service Representative since 2021. In this role, she is responsible for assisting members with their inquiries and providing support related to their accounts. Her experience in customer service enhances her ability to address member needs effectively.
Previous Experience in Financial Services
Before joining Nationwide, Chloe Moss worked at NatWest as a Financial Crime Associate from 2017 to 2020. During her three years in this position, she focused on identifying and mitigating financial crime risks, contributing to the bank's compliance efforts. This role provided her with valuable insights into the financial services industry.
Customer Service Background
Chloe Moss has a diverse background in customer service, having worked at Cineworld Cinemas Ltd as a Customer Service Assistant from 2016 to 2017. She also held a position as a Sales Assistant at Gap from 2015 to 2016 and at Inditex from 2020 to 2021. These roles equipped her with skills in customer interaction and sales support.
Education and Qualifications
Chloe Moss completed her secondary education at Castleview Secondary School from 2009 to 2014. She then attended South Essex College of Further and Higher Education, where she studied Sport and Exercise Science and achieved a Triple Distinction from 2014 to 2016. This educational background provided her with foundational knowledge relevant to her career.