Chris Lucas
About Chris Lucas
Chris Lucas is an Area Manager at Nationwide Building Society, where he has worked since 2013. He has extensive experience in the banking sector, having held various managerial roles at Yorkshire Bank over a span of 14 years.
Work at Nationwide Building Society
Chris Lucas has served as an Area Manager at Nationwide Building Society since 2013. In this role, he has worked for 11 years in the Yorkshire region. His responsibilities include overseeing operations and ensuring that teams deliver high-quality customer service. Lucas has a strong focus on team motivation and performance results, contributing to the overall success of the organization.
Previous Experience at Yorkshire Bank
Before joining Nationwide Building Society, Chris Lucas held multiple positions at Yorkshire Bank. He worked as a Product Manager for six months in 2011, followed by a year as District Manager from 2012 to 2013. Prior to these roles, he was a District Manager from 2004 to 2011 and served as a Bank Manager from 1999 to 2004. His extensive experience at Yorkshire Bank provided him with a solid foundation in team management and customer service.
Education and Expertise
Chris Lucas completed his secondary education at Frederick Gough School in Scunthorpe from 1984 to 1989. He then attended John Leggott College, where he achieved A Levels in Economics, Mathematics, and Physics from 1989 to 1991. His educational background supports his expertise in strategic management and financial services.
Management Skills and Team Leadership
Lucas possesses excellent remote management skills, developed over eight years in his role as District Manager. He has a strong track record of energizing and motivating teams to achieve exceptional customer service and performance results. His leadership style emphasizes high standards of risk accountabilities within team management.
Professional Development
Chris Lucas enhanced his strategic understanding through participation in the Group Talent Pool. This experience has contributed to his ability to lead teams effectively and implement best practices in customer service and operational management.